A: No, both Users and all other information is assigned to Projects. So you can create separate sets of Users per Sponsor and link them to all Projects of that Sponsor.
Same for Study Documents. You can specify that all Documents of Sponsor A are (only) to be used in all Projects of Sponsor A. And then similar for all Documents of Sponsor B.

A: Clients pay a monthly usage fee which is based on the number of active Studies/Trials. There are no long term commitments or a minimum license duration. Therefore 'You pay as you use'.
Study-Portal is licensed using the SAAS model. Therefore we take care of the hosting of the Portal, we backup the data, and upgrade the software whenever necessary. The only additional cost is a one-time installation fee.

A: No, as a patient-facing website makes limited use of the Portal's capabilities, we charge a reduced license fee. To give you an idea, the annual license fee for a patient-facing website is EUR 2.400. Initial setup is charged separatedly and is based on the actual content of the website. Please contact us for a detailed quote.

A: Yes, we do allow discount for academic or not-for-profit organisations.

A: We don't want you to pay for something you are not using. Therefore our contracts allow you to upgrade or downsize on a monthly basis.

A: Yes,the portal can be hosted on a domain of your choice and adjusted to your Company style and colors. This would allow you to sell the Portal to your clients as 'your' product.

A: Yes, every Portal is installed on its own Domain, like 'www.mydomain.com'.

A: Yes, this would be an alternative to the hosted SAAS solution.

A: Yes, the Study-Portal is a generic solution and can be adjusted to your company Style. Logo's, Headings, Buttons and any other color element will be adjusted to match your company Style.

Have a look at SMS Oncology Portal or at the Active Implants Portal to see some examples.

A: We try to keep the technical requirements at a minimum. Although some clinical investigators might have state-of-the-art equipment, others might still have older versions of Windows with older Browser versions.

Because of this, we avoid using Flash and we support a wide range of Browsers and Browser versions (e.g. Internet Explorer (IE 8 or higher), FireFox, Chrome and Safari: this covers > 99% of all Browsers).
You can use our Portal on your 5 year old laptop using XP and IE8 or on the latest iPad.

A: Study-Portal is designed using 'Responsive Web Design'. This allows our web-pages to automatically adjust to any screen resolution or screen orientation (Portrait or Landscape). This allows our Portal to be used on any device, from Smartphone or Tablet to PC or Mac.
We have some additional settings available which make our Portal webpages behave like a native App.

A: Yes, in addition to the 'secured' section, we also allow a public section which is accessible like any other website. You can designate one of your Projects as a 'Public' Project.

For example, when you have a Diabetes study and are looking for Diabetes Patients to include in the trial.
You can then add a public section with more information on the specific study and its selection criteria. It could have a contact page in order for Patients to be contacted regarding inclusion in the Study.
You could also include an online Screening Form. This is often used as a 'patient-facing website'.

For more information on how to use Trial websites in combination with Google adwords, please open: White Paper Geo-targeting.pdf.

A: Yes, any communication between a User's PC and the Study-Portal server is secured (eg 'encrypted') with SSL.
Any Site can safely upload any kind of image (or document). The only requirement at your end is that you allow each Site to have 'Upload' Rights. Upload Rights can be set at the User or at the Role level. Therefore if you assign the same 'role' to each of your sites, a single setting will be sufficient to grant each of your Site users Upload rights.

A: The Portal is designed to handle multiple Studies. There is a 'pool' of Users which can be linked to one or more Studies. Each User is assigned to a specific role in a study. Some roles are set to be 'site-related'. If a user is linked to a 'site-related' role, they have no access to any Site-related content, unless they are linked to a Site.

A: No. First of all, Documents can be linked to one or more Studies. Secondly, viewing of Documents can be regulated by the 'role a User has in a Trial. And you can even set Access at the User level.

As an example, if you have Non-Disclosure Agreements between the Sponsor and each site, you could define that only Users with the role of 'Pharmaceutical Employee' have access to such Documents.

In addition, both Documents and Users can be linked to Sites. It goes without saying that as a result only Users who are linked to a Site will be able to access Documents which are linked to that Site.

A: Yes, certainly. The best way would be to add a 'public' section to the secured portal. This can then be used to inform potential Subjects on the purpose of your study and the eligibility criteria.

Ideally, you have an online Screening Survey available on the public trial website. This can then be used to decide if a website visitor is eligible or not for a trial.

Additionally, you can add a contact Form and forward their contact details to the closest Site.

A: You probably don't want to address Patients or Subject individually. Thus there is no need to create individual accounts for each patient. You can create a single 'Patient' account and supply the Username and Password to each of your Subjects. They will only be able to view content which is intended for the group of Patients.

As Patients sometimes have difficulty explaining the purpose of a trial to their next of kin, it has proven valuable to add a general section explaining the purpose of your study.

A: Yes, absolutely. This would require that each patient has its own account. After login, the Study-Portal knows which User is requesting information and will be able to display the proper Chart or Report for each Subject.